Are our tools interchangeable between A an C and leg length?admin2019-12-23T08:12:35+00:00No, our tools are made specifically for 1 size staple each.
Are there warranties/guarantees/return policy?admin2019-12-23T08:15:31+00:00Tools come with a 1 year warranty
Does ISM still make automated stapling machinery?admin2019-12-23T08:13:15+00:00No, but we will gladly make a referral.
How do I place an order?admin2019-12-23T08:14:00+00:00Orders may be placed via website, email, or phone.
How do orders ship / shipping policies?admin2019-12-23T08:14:59+00:00Orders are shipped via UPS, USPS, LTL, and FTL depending on what most benefits our customers.
Is there a minimum on orders?admin2019-12-23T08:12:00+00:00The order minimum is $5.00
My tool isn’t working properly – what could be the cause?admin2019-12-23T07:20:39+00:00Check the operating PSI (80-90PSI Ideal).
Make sure you’re using the correct staples.
What is the difference between A and C Staples?admin2019-12-23T07:22:16+00:00A staples have a 1 3/8” crown while C staples have a 1 ¼” crown.
Where can my tools be repaired?admin2019-12-23T08:17:31+00:00We welcome any tool to be sent back to us to ensure proper diagnosis and repair.
Where do I find schematic(s)/manual(s) for my tool(s)?admin2019-12-23T08:17:03+00:00Please email your request to sales@ismstaples.com